• Reliability of Solution- Travellers today are looking to make their trip convenient by relying on the method of online booking for hotels, flights, cars etc. With the technological advancement the data theft is a common problem which travellers face while making online payments. Thus it is important for the technology company to give reliable solution in the market which in no way hampers the secure information of the travellers or the travel enterprises.
• Key Benefits- The travel companies should look for comprehensive travel distribution platform where they get all-in-one automation of their business processes. The travel technology solution should include advance B2C interface for easy booking, sub-agent management system, package management and distribution, management of multiple sales channels, multiple geography, multiple language, and multiple currency ability. In addition to this, low-cost of ownership and maintenance would always work in favor of the technology company.
• Scalable CRM Activities- For travel enterprises it is important to track and measure their customers. The advance CRM tool provided by the technology company should have key information from people and organizations which are important for travel enterprises in directing marketing campaigns and customer service. Therefore, travel enterprises should consider this reason for successful management of its clients.
Conclusion- With the high degree of competitive scenario has become difficult to make a choice between travel technology companies. The travel enterprises should to carefully analyze the need for the system and so consider the above factors for taking final decision.